2027 NMEDA Conference & Expo
Full Conference Schedule
January 22 to 24, 2027 plus Pre-Conference January 21
Rosen Shingle Creek · Orlando, FL
Four days of learning, hands-on training and connection. Session titles, speakers and rooms fill in as they’re confirmed, with the full agenda coming soon.
Meet us on the main stage
Four sessions. The whole mobility community in one room. Here's who's taking the stage in Orlando.
Opening General Session
Speaker and topic to be announced soon.
Pick your morning
Two general sessions at 8:00 AM. Breakfast on your way in.
Platinum Rule Service: What Your Customers Expect Today
Orchestrating Automation and the Human Element
Full session details
The mobility industry is navigating a demographic collision. While legacy clients still require tactile, human-led interaction, a rising generation demands simple, instant automation. The platinum rule says to serve people the way they expect to be served, and the modern business world must orchestrate both. This session moves beyond abstract AI theory into high-leverage execution. You will learn how to deploy systems that execute the operational heavy lifting for you. We'll cover the full customer experience: a website that answers real questions, nurturing through email, SMS, RCS, and WhatsApp, and follow-up with both customers and your team. From managing midnight service calls to autonomously addressing commercial leads, discover how automated workflows can eliminate friction and scale your capabilities.
Expect radical candor and immediate utility. You will walk away with specific, actionable frameworks to implement on Monday morning, allowing your technology to “make it so,” while reserving your human capital for the moments that matter most.
Damon DidierCEO, WIN Marketing
Innovation in Motion: Where Good Ideas Come From and How to Create More of Them
Full session details
The mobility industry has always been driven by problem-solvers: people who looked at a vehicle that didn’t work for someone and figured out how to make it work. As autonomous technology, and changing consumer expectations reshape transportation, that instinct matters more than ever. This interactive session looks at the origins of well-known (and some lesser-known) innovations, including ideas first designed for accessibility that ended up changing life for everyone. Participants will then practice hands-on techniques that spark fresh thinking and can be used right away with their teams.
- Russ WebbCAE, QAS, Executive Director, BAAA
The Cost of Independence: Addressing WAV Affordability
A closing panel on wheelchair accessible vehicle affordability
Full session details
Dealers know the challenge firsthand: a customer needs a wheelchair accessible vehicle, but the numbers simply do not work. With acquisition costs up more than 30% over five years, the challenge extends across the mobility community, affecting customers, dealers, manufacturers, and those who help connect people with the transportation solutions they need.
Hear from the CEOs of four NMEDA vehicle conversion manufacturers as they address the difficult questions behind this growing concern. Moderated by NMEDA’s General Counsel, this panel will explore cost pressures, the barriers that stand between customer needs and vehicle ownership, and the opportunities manufacturers see for improving affordability. Four CEOs. One stage. Join the conversation to better understand the challenges and explore potential paths toward making accessible transportation more attainable.
- DGDave GochModeratorWebster, Chamberlain & Bean
- DADaryl AdamsPanelistCEO, Vantage Mobility
- MMMark MinatelPanelistPresident, Driverge Vehicle Innovations
- APAnoop PrakeshPanelistCEO, FR Conversions
- CSCraig SchrimsherPanelistPresident, BraunAbility Americas
Thursday, January 21
Pre-Conference: Technician Training Summit & Rodeo and Allied Health Professionals
Main Registration & Badge Pickup Opens
Check in, pick up your badge and get your questions answered. Our team is on hand through the day to help with registration details, room locations and anything else you need to get oriented before your first session.
Remote Registration Desk
A second registration desk located near the Wekiwa meeting rooms for pre-conference attendees. Check in and grab your badge without heading back to the main desk.
Technician Training Summit & Rodeo
A full day of hands-on time with real equipment, led by the manufacturers who build it. Group sizes are capped so every technician gets direct time with the product instead of a seat in the back row. Session details to be announced.
Allied Health Pre-Conference Sessions
Dedicated clinical education for occupational therapists, physical therapists, driver rehabilitation specialists and assistive technology professionals, pairing evidence-based sessions with direct exposure to the adaptive mobility equipment you prescribe and recommend. Session details to be announced.
Lunch
Open to registered pre-conference attendees only. Break for lunch with fellow pre-conference attendees before afternoon sessions resume.
Pickleball Social
Come play. Compete. Connect.
Whether you're a seasoned player or just getting started, enter the multi-level tournament and enjoy open play on the challenge court. Warmup at 12:30 PM, game play 1:00 to 4:00 PM. Only 32 spots.
Separate registration required. See details
Golf Scramble
Where mobility meets the fairway.
Tee off with colleagues from across the mobility industry at Shingle Creek Golf Club. Field is limited to 60 golfers, cart included. Register as a foursome or as an individual and we'll pair you with a team.
Separate registration required. See details
Volunteer Leadership Reception
A private reception recognizing the volunteers whose time and leadership drive NMEDA forward. Invitation only.
Get in the game before the conference starts
Two ways to kick off your week in Orlando. Both require separate registration and spots are limited.
Pickleball Social
Come play. Compete. Connect.
Whether you're a seasoned player or just getting started, enter the multi-level tournament and enjoy open play on the challenge court.
- WhenWarmup 12:30 PM
Game play 1:00 to 4:00 PM - WhereThe Rosen's Pickleball Courts
- Cost$75 per person
Golf Scramble
Where mobility meets the fairway.
Tee off at Shingle Creek Golf Club with colleagues from across the mobility industry. Cart included. Bring your own crew of four, or sign up solo and we'll pair you with a team.
- WhenTee times start at 1:00 PM
- WhereShingle Creek Golf Club
- Foursome$1,000 per team
- Individual$250 per person
- Club rental$67, if needed
Main Registration & Information Desk
Check in, pick up your badge and get your questions answered. Our team is on hand through the day to help with registration details, room locations and anything else you need to get oriented before your first session.
Remote Registration Desk
A second registration desk located near the Wekiwa meeting rooms for pre-conference attendees. Check in and grab your badge without heading back to the main desk.
Vocational Rehab
Programming continues for vocational rehabilitation counselors working with adaptive mobility clients. Session details to be announced.
Technician Training Summit & Rodeo
Day two of hands-on manufacturer-led training. Seats stay capped so every technician keeps direct time with the equipment. Session details to be announced.
Allied Health Pre-Conference Sessions
Clinical education continues for allied health professionals, leading straight into the main conference program. Session details to be announced.
Lunch
Open to registered pre-conference attendees only. Break for lunch with fellow pre-conference attendees before afternoon sessions resume.
Welcome Reception
This is where the NMEDA Conference and Expo begins. Light refreshments, good conversation and the first handshakes of the conference. Reconnect with colleagues, meet the faces behind the names and settle in before the Opening Session takes the stage.
Opening Session
The official start of the 2027 NMEDA Conference and Expo. Everyone in one room to hear where the industry stands and what the next three days hold. Speaker and topic to be announced.
Expo Grand Opening
The Expo Hall opens and the NMEDA Conference and Expo comes to life. Join industry leaders, manufacturers, dealers, clinicians and partners for an evening of connection and discovery. Explore the newest mobility solutions, meet the exhibitors behind them and start the conference reconnecting with colleagues from across the mobility community.
Registration & Information Desk
Check in, pick up your badge and get your questions answered. Our team is on hand through the day to help with registration details, room locations and anything else you need to get oriented before your first session.
Breakfast
Breakfast is served alongside the morning general sessions. Grab a plate on your way in and find a seat.
General Sessions & Breakfast
Start Strong! The Day Starts Here. Choose Your Session and Fuel Your Day.
Two general sessions run at the same time this morning. Pick the one that fits you best and grab breakfast on your way in.
Product Demonstrations
Hands-on product demonstrations on the Expo floor. Geared toward allied health professionals, education, government and vocational rehab professionals, but open to all attendees.
Industry Learning Tracks
Concurrent education sessions built around the way a dealership actually runs. Pick the track that fits your role and go deep. Three rounds of sessions, five rooms each round.
Five rooms each hour, choose oneLunch
Lunch is served on the Expo floor. Eat, walk the aisles and keep the conversations going.
Expo Hall
The afternoon is yours to work the Expo floor. See the newest mobility equipment and technology up close, talk with the manufacturers and suppliers behind it, and take your time with the products you are deciding on for next year.
Say it in 20: Ignite Challenge
Twenty slides. Twenty seconds each. Big ideas in small bites. Presenters have exactly six minutes and forty seconds to make their case, so every second counts. Fast, focused and full of takeaways you can use Monday morning.
Cocktail Reception & Auction
Kick off the evening by joining colleagues for cocktails, conversation and friendly bidding at the Auction and Cocktail Reception, held immediately before the NMEDA Hall of Fame Honors and Awards Banquet. Enjoy great drinks, connect with peers across the mobility community and place your bids on standout auction items as the energy builds for the night ahead.
NMEDA Hall of Fame Honors & Awards Banquet
An evening of distinguished recognition and celebration honoring excellence within the mobility industry. Join us as we induct this year's Hall of Fame honorees and recognize award recipients whose leadership, innovation and lasting contributions continue to shape the future of mobility.
Registration & Information Desk
Check in, pick up your badge and get your questions answered. Our team is on hand through the day to help with registration details, room locations and anything else you need to get oriented before your first session.
Breakfast
Breakfast is served alongside the morning General Session. Grab a plate on your way in for the last morning of the conference.
General Session & Breakfast
The Cost of Independence: Addressing WAV Affordability
Four CEOs. One stage. The heads of Vantage Mobility, Driverge Vehicle Innovations, FR Conversions and BraunAbility Americas tackle wheelchair accessible vehicle affordability, moderated by NMEDA’s General Counsel. Grab breakfast on your way in.
Expo Hall Open
Your last chance to walk the Expo floor. Catch the exhibitors you missed, finish the conversations you started and get the answers you need before heading home.
NMEDA Hands-On Product Sales Sessions
Where product knowledge becomes sales confidence.
Manufacturer-led, small-group learning designed exclusively for dealership professionals. Unlike traditional online product training, these interactive sessions take place on the show floor, where you’ll handle equipment, compare solutions, ask questions directly to product experts and build the confidence to better serve your customers.
Enrollment is limited and advance registration is required.
Dealer Open Forum
An open floor for dealers. Raise what is actually on your mind, compare notes with peers who run the same problems you do and put your questions directly to NMEDA leadership. No slides, just the conversation.
Manufacturer Open Forum
An open floor for manufacturers. Talk through shared challenges, hear directly from the dealers selling your product and put your questions to NMEDA leadership.